Frequently Asked Questions
What types of businesses does Go Liquidator serve?
We serve customers purchasing by the box, gaylord, pallet, truckload, or container.
- Small businesses: Boutique stores, small retail shops, and entrepreneurs with limited purchasing capacity.
- Mid-sized retailers: Multi-brand outlet stores, small retail chains, bin stores, and businesses with medium purchasing capacity.
- Wholesalers and large retailers: Large retail chains, department stores, distributors, and high-volume buyers.
Can I visit Go Liquidator's warehouse and inspect the merchandise in person?
Yes. Go Liquidator is open to the public during business hours (Monday through Friday, 9:00 a.m. to 5:00 p.m.).
We recommend scheduling an appointment through our website to ensure prompt assistance, although walk-in visitors are always welcome.
Can I buy from Go Liquidator remotely?
Absolutely. We serve customers both in person and remotely.
If you can't visit our warehouse, we offer virtual tours and video calls so you can inspect the merchandise from anywhere in the world.
In fact, most of our customers are international buyers.
Do I need to own a registered business to purchase from Go Liquidator?
No. Many of our customers are individuals.
You do not need an import license or a legally registered company to buy from us.
Where can I resell merchandise purchased from Go Liquidator?
Our merchandise is ideal for:
- Outlet stores
- Boutique stores
- Bin stores
- Discount and closeout stores
- Variety stores
- TikTok Live, Whatnot, and other live-selling platforms
- Thrift stores
- Wholesale businesses and distributors
- Flea markets
- Swap meets
How do I buy from Go Liquidator?
Contact us through any of our official channels or visit our warehouse in Miami. From the very beginning, our team will guide you through the entire purchasing process.
1. Personalized Consultation:
You'll be assigned a dedicated sales representative who will be your main point of contact throughout the process. They will take the time to understand your business, purchasing capacity, experience level, and goals, helping you identify the best opportunities available while answering all of your questions.
2. Merchandise Selection:
Your sales representative will provide detailed information about our available lots, including real photos, product descriptions, estimated quantities, product categories, and pricing. They'll also address any concerns you may have so you can make an informed buying decision.
3. Purchase Confirmation:
Once you've selected the merchandise you'd like to purchase, we'll send you a Proforma Invoice containing all the details, including product descriptions, final pricing, payment information, and purchase terms.
4. Payment & Shipping Coordination:
Once payment is received (credit card, debit card, bank transfer, cash, or Zelle), we'll issue the Commercial Invoice and coordinate the optimized loading and shipment of your merchandise.
How does the shipping process work?
Although the buyer is responsible for transportation costs and assumes the associated shipping risks, Go Liquidator is committed to supporting you throughout the process by providing guidance and logistics assistance.
- If needed, we can obtain freight quotes, recommend or connect you with trusted shipping companies, and help coordinate the loading process at our warehouse.
- If you already have a preferred freight forwarder or carrier, you're welcome to arrange transportation independently while coordinating with Go Liquidator's logistics team.
- We maximize every inch of your container. In addition to offering highly competitive pricing, we carefully optimize the loading process to help reduce your transportation costs.
What condition is the merchandise sold by Go Liquidator in?
Store Pulls:
These are new products that were previously displayed in retail stores. They typically consist of the last remaining units of specific styles or SKUs that were not sold before new inventory arrived.
Products may show minor signs of handling and may not be in their original packaging.
Overstock & Factory Surplus:
These products are typically liquidated due to overproduction. They are complete, fully functional, never used, and never displayed in stores (100% new). Most are in their original packaging with factory tags attached.
These lots come directly from manufacturers and may contain a high quantity of identical items.
Customer Returns:
These are products that were previously purchased online or in retail stores and later returned by customers.
- Grade A (Like New): Unused with minimal signs of handling.
- Grade B (Good Condition): Shows signs of use or handling but is generally ready for resale without repairs.
- Grade C (Fair Condition): Shows significant wear or use and will likely require repairs before resale.
- Grade D (Salvage): Requires major repairs or is primarily suitable for parts recovery.
Refurbished Products:
These products have gone through testing and a refurbishment process to restore them to their original functional condition before being released for sale.
Irregular or Defective Products:
Products labeled as irregular are typically liquidated because they have minor manufacturing imperfections that are often barely noticeable.
In other cases, products may have cosmetic damage caused during transportation, handling, or throughout the supply chain.
What languages does the Go Liquidator team speak?
Our team provides customer support in five languages:
- English
- Spanish
- Portuguese
- French
- Arabic
The liquidation industry is global, and we're committed to serving entrepreneurs and businesses from around the world in their preferred language.
Why buy from Go Liquidator?
Outstanding Reputation:
We maintain a 4.9-star rating on Google, reflecting the trust and satisfaction of our customers. Since Google reviews cannot be edited or removed by businesses, they provide an authentic measure of our commitment to service.
Experience:
We understand the challenges our customers face because we've been helping businesses succeed in the liquidation industry for years. We focus on delivering exceptional service throughout every stage of the buying process.
Trust:
We build long-term relationships through transparency, integrity, accountability, dedication, and genuine commitment to our customers' success.
Flexibility:
Our ability to adapt to each customer's unique needs allows us to create business opportunities that are beneficial for everyone involved.
What payment methods does Go Liquidator accept?
We accept:
- Credit cards (Visa, Mastercard, American Express, and Discover)
- Debit cards
- Bank transfers
- Cash
- Zelle
How long does it take to process an order?
- Ready-to-Ship Lots: Available for immediate pickup or shipping.
- Lots Being Processed: Require approximately 2 to 5 business days for preparation.
- Incoming Lots: Availability depends on the transit time to our warehouse.
Do I have to pay sales tax on purchases from Go Liquidator?
Sales tax applies only to customers purchasing merchandise for resale within the United States.
Customers exporting merchandise outside the U.S. generally do not pay sales tax, provided they meet the applicable requirements.
Where is Go Liquidator located?
Go Liquidator is located in Miami, Florida, at:
8800 NW 13th Terrace, Suite B
Doral, FL 33172, USA
What are Go Liquidator's business hours?
Monday through Friday
9:00 a.m. – 5:00 p.m. (Eastern Time)
How can I contact Go Liquidator?
You can reach us through any of our official channels:
- WhatsApp: +1 (305) 927-4105
- Phone: +1 (786) 615-6677
- Email: info@goliquidator.com
How can I contact Go Liquidator if I'm interested in becoming a supplier?
If you have liquidation merchandise you'd like to sell, you can contact our purchasing team by email:
- luz.gomez@goliquidator.com
- buyer@goliquidator.com
Or submit your information through our supplier form on our website: https://en.goliquidator.com/for-suppliers/
How can I contact a Go Liquidator sales representative?
Naji El Khal:
- Languages: English, Spanish, French, Arabic
- Phone: +1 (954) 253-8780
- Email: naji.elkhal@goliquidator.com
Catalina Rodríguez:
- Languages: English, Spanish
- Phone: +1 (786) 384-9590
- Email: catalina.rodriguez@goliquidator.com
Carla Balarini:
- Languages: English, Spanish, Portuguese
- Phone: +1 (786) 614-3633
- Email: carla.balarini@goliquidator.com
Nellibeth Betancourt:
- Language: Spanish
- Phone: +1 (786) 614-3599
- Email: nelli.betancourt@goliquidator.com
What kind of customer service can I expect from Go Liquidator?
Personalized Business Consulting
We help our customers make smart, profitable purchasing decisions.
Every business is different, which is why we provide something few wholesale liquidators in the United States offer: 100% personalized service.
Each customer is assigned a dedicated sales representative who provides support throughout the entire buying journey—from answering initial questions and helping select the right merchandise to coordinating shipping and providing after-sales assistance.
Whether you're an experienced wholesaler or just getting started, we'll help you choose the inventory that best fits your business model, budget, and sales strategy.
What awards and recognitions has Go Liquidator received?
2021 – Business Excellence Award:
Go Liquidator received the Business Excellence Award from the Miami Small Business Association in recognition of the company's rapid growth and contribution to the local business community.
2022 – Supplier Trust Award:
The Latin America Distribution Network honored us with the Supplier Trust Award for maintaining a customer satisfaction rate above 97% in international markets.
2023 – Best Wholesale Partner of the Year:
We were recognized as Best Wholesale Partner of the Year by the U.S. Merchandising Consortium for our operational transparency and consistent product quality.
2024 – Inc. Regionals & Inc. 5000:
Go Liquidator was recognized as one of the fastest-growing private companies in the United States, ranking:
- #180 on the Inc. Regionals Southeast
- #4,274 on the Inc. 5000 national ranking
What is Go Liquidator's website?
- English: en.goliquidator.com
- Spanish: goliquidator.com
What is wholesale liquidation merchandise?
Major U.S. retailers and brands regularly liquidate inventory to make room for new collections, reduce excess stock, or dispose of customer returns.
These products are sold in bulk at prices significantly below traditional wholesale market rates.
In fact, most of the merchandise in our inventory is acquired below its original manufacturing cost, creating exceptional profit opportunities for resellers.
How do I become a Go Liquidator supplier?
Contact our purchasing team through any of our official supplier channels and tell us about the merchandise you'd like to offer.
Our buyers will review your inventory to determine whether it's a good fit for our market.
Supplier contact emails:
- luz.gomez@goliquidator.com
- buyer@goliquidator.com
Supplier form:
https://en.goliquidator.com/for-suppliers/
Warehouse address:
8800 NW 13th Terrace, Suite B
Doral, FL 33172, USA
Business hours:
Monday – Friday
9:00 a.m. – 5:00 p.m. (Eastern Time)
What types of products does Go Liquidator purchase?
Go Liquidator purchases liquidation merchandise only.
We do not buy products that are currently being sold at regular wholesale market prices.
We source and sell merchandise across more than ten product categories, including:
- Apparel
- Footwear
- Fashion accessories
- Home goods
- Hardware and tools
- Furniture
- Appliances
- Beauty and personal care
- General merchandise
- And many more
Can I consign my products with Go Liquidator?
Yes.
We offer a consignment program that allows you to store your merchandise in our warehouse free of storage charges for up to three months.
During that period, our sales team will actively market your products to our customers, giving you the opportunity to sell your inventory without the burden of warehousing costs.

























